Privacy Policy

1. Introduction

Welcome to Sanseidou Machine (hereinafter referred to as “this website”). We highly value the protection of your personal information and privacy security. This privacy policy is intended to explain how we collect, use, store, and protect your personal information, as well as the rights you have regarding this information. Please read this policy carefully before using this website.

2. Information We Collect

During your registration, browsing, ordering, payment, after-sales service, and other processes, we may collect and retain the following information:

1. Basic Information: Such as your name, contact details, shipping address, etc.
2. Account Information: Such as username, password, account security settings, etc.
3. Payment Information: Such as bank account, and other payment method information (only used during transactions; we do not retain your complete payment information long-term).
4. Transaction Information: Such as order details, shopping records, refund records, etc.
5. Device Information: Such as device model, operating system, browser type, IP address, location information, etc.
6. Other Information: Such as information you voluntarily provide in comments, inquiries, participation in activities, etc.

3. How We Use Your Information

We collect your information mainly for the following purposes:

1. To provide you with products and services, including order processing, delivery, after-sales service, etc.;
2. To secure your account and prevent fraud and other illegal activities;
3. To improve and optimize our products, services, and user experience;
4. To comply with laws, regulations, and related regulatory requirements.

4. Storage and Protection of Information

1. We will take reasonable security measures to protect your personal information and prevent information loss, misuse, or unauthorized access, disclosure, alteration, or destruction.
2. Except as required by laws and regulations, we will retain your personal information only for the period necessary to achieve the purposes stated in this policy.
3. In the event of a security incident, we will inform you in a timely manner as required by laws and regulations and take remedial measures.

5. Sharing, Transfer, and Disclosure of Information

1. Sharing: We will not provide your personal information to any third party without your explicit consent, except as necessary for order delivery, payment settlement, or other services (such as cooperation with logistics and payment institutions).
2. Transfer: In the case of asset restructuring, merger, acquisition, etc., we will require the new holder to continue to be bound by this privacy policy, or we will seek your consent.
3. Disclosure: We may disclose your information as required by laws, regulations, or government authorities.

6. Cookies and Similar Technologies

This website may use cookies or similar technologies to enhance your browsing experience. You may set your browser to refuse cookies, but this may affect the normal use of some features.

7. Your Rights

You have the right to:

1. Access, correct, or delete your personal information;
2. Withdraw your consent or cancel your account;
3. Obtain a copy of the personal information we hold about you;
4. Contact us at any time if you have questions about our privacy policy or data processing.

8. Protection of Minors

We attach great importance to the protection of minors’ personal information. If you are a minor, please use this website and related services with the consent and guidance of your guardian.

9. Changes to the Privacy Policy

We may update this privacy policy from time to time. Updated content will be posted on this website and will take effect from the date of publication. Please check this policy regularly for updates.

10. Contact Us

If you have any questions, comments, or suggestions about this privacy policy, please contact us via:

• Email:  intl@sanseidou.jp
• Phone: 0081-35809-3218
• Address: Sanseidou Bldg, 2-16-15 Iwamoto-Cho, Chiyoda-ku, Tokyo, Japan